Texting STOP is a legally recognized, FCC-confirmed method of revoking consent. Every text you received after that may be a separate TCPA violation — no proof of financial harm required.
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Describe what happened and when you sent STOP.
Every text received after your STOP message is a separate federal violation. Each one is worth $500–$1,500.
Example thread — evidence to screenshot
When you text STOP, the company is legally required to honor it immediately. The Federal Communications Commission (FCC) has confirmed that consumers may revoke consent at any time through any reasonable means — and texting STOP is the most explicit, unambiguous opt-out possible.
FCC Ruling
FCC Declaratory Ruling, CG Docket No. 02-278 (2015)
“Consumers have the right to revoke their prior express consent at any time and through any reasonable means. A consumer may orally revoke consent during a call, send a letter, use a standard opt-out mechanism such as 'STOP', or use any other reasonable means. Companies must honor opt-out requests immediately.”
Companies that run compliant SMS programs must have opt-out systems that work reliably. “Our system had a glitch” is not a valid legal defense when you sent STOP and continued receiving texts.
This is not one claim — it could be many. Each text you received after sending STOP is potentially a separate $500–$1,500 violation. Count your texts carefully.
Based on $1,500 per willful violation. Each text counted separately. Results may vary.
Your screenshot is the single most important piece of evidence in a STOP request violation case. Here's exactly what you need to capture — do this before your message thread scrolls away:
No proof of financial harm required.
The TCPA provides statutory damages specifically so you can recover without proving out-of-pocket losses. The ignored opt-out is the violation the law was written to address.
You Texted STOP. Now Let Us Make Them Pay.
Count your texts. Each one after STOP could be worth $1,500. Free review — 24 hours.
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